Knowledge Base

Seaboob

Here you can find additional resources and information about one of our most popular water toys – Seabob.
Before using the SEABOB for the first time, read through operation manual carefully, including the safety information and the instructions on proper use.
General / use

– lie down on the Seabob facing forward. Stretch your arms out completely, and grab on to the control grips firmly

– turn on the Seabob

– use the green and red button to set the power level

– hold trigger to activate the motor and start moving

– release the trigger to stop

– navigate in desired direction by shifting your body weight

– set your speed

– bend your arms, while pulling yourself closer to the front of the Seabob

– push the Seabob down, so that the bow of the craft goes down into the water. The speed of the Seabob allows the craft to overcome its own bouyancy and dive into the water

– to resurface, straighten out your arms and pull back on the control grips, so that the bow of the Seabob moves upward

– try to charge your Seabob before the battery level drops below 10%

– for longer storage period, use transport/storage mode, to ensure better battery management and longer life span

– during storage, don’t leave the charger connected to the battery all the time. Keeping the batteries on 100% for longer periods will reduce battery capacity

– check the battery level & status at least once per month, to prevent fully discharged battery

– You should check your Seabob at least once per month and surcharge it if necessary

– ideally maintain the battery level between 40 and 60% during winter storage

Please look at the maintenance section

Option #1:
serial number is engraved in a black round “cup”, positioned on top of the Seabob, approx. 35 cm behind the display and start with S

Option #2:
serial number is written on the owner certificate which came with the Seabob

Option #3:
you can find serial number in the owner menu, under system data sub-menu

Operations / shortcuts

Tap the blue button. Once display turns on, squeeze and release the trigger.

– set the power level to 0

– in quick sequence tap combination: silver, blue, trigger

*Seabob automatically switches off, if it’s not being used for more than 10 minutes

– in quick sequence tap combination: silver, blue, red button

– enter the pin code by pressing the buttons and trigger to confirm

– find the owner pin code on certificate which came with the Seabob

– tap the green or red button repeatedly to increase or decrease the digit

– tap the silver or blue button repeatedly to switch between left or right position

– squeeze trigger to confirm selection

– switch between menu items by pressing green or red button

– confirm selection by squeezing the trigger

– enter the owner menu

– navigate to depth limit menu, set required depth and confirm with trigger

– navigate to exit and confirm with trigger

*Default depth limit is 2.5m and will be reseted each time the Seabob goes to sleep mode

OPTION 1:

– plug-in the charger

– once the Seabob starts charging, press the green button to activate transport mode

– Seabob will (dis)charge to approx. 50%, and complete the the transport regime with aircraft symbol appearing on the display

– unplug the charger to allow the Seabob to fully switch off

– wait 5 minutes, replug the charger and wait for Seabob to wake up

 

OPTION 2:

– access the charging port and short circuit the smallest pins for approx. 30 seconds

*NOT ADVISABLE – DOING ON YOUR OWN RISK AND POSSIBLY VOID WARRANTY

– plug-in the charger

– once the Seabob starts charging, press the green button to activate transport mode

– Seabob will (dis)charge to approx. 50%, and complete the the transport regime with aircraft symbol appearing on the display

– unplug the charger to allow the Seabob to fully switch off

Turn on the Seabob, set the power level to 0 and press the blue button.

Total and last usage time will pop up on the display

Camera

– set the power level 1 or above

– press silver button to start recording

– press silver button again to switch between front-facing and selfie camera

– press blue button to stop recording

how to turn on and off Seabob camera

– download & install Seabob app from the mobile app store

– turn on the Seabob and connect with your mobile device by finding Seabob Wi-Fi hotspot

– start Seabob app and select movies you’d like to transfer to your device

While Seabob is on tap in quick sequence: silver, red
Wi-Fi information will be displayed for approx. 10 seconds:

– QR code that can be scanned by mobile device camera to allow automatic connection

– password is visible under displayed QR code

*if your Seabob has older software version, QR code will not be displayed. You will be able to connect by typing owners pin two times as password

Similar to any other electric powered vehicle, Seabob needs to be serviced regularly and maintained to ensure good working order and to prevent breakage. It is essential that your Seabob is serviced by authorised entity, to retain its high level of performance, safety, reliability, and warranty.
Maintenance Guidelines​

– Keep your Seabob battery level in healthy range, which is near 50% 

– Clean your Seabob thoroughly with fresh soapy water to remove any built-up salt or sand.

– Make sure that all contacts on the charging points are dry and clean.

– Send your Seabob to your authorised service centre for regular maintenance and check.

– Check to see if any water has leaked into the charging port.
If so, check the cause of the leak which may include: broken seal, cap was damaged or screwed with insufficient torque.

– Rinse the inside thoroughly with clean fresh water, after every use:
direct low pressure water hose to all the openings, on the bow, sides and below the Seabob to flush all salt residues.

– Ensure a steady stream of fresh water is applied directly into the trigger. While doing so press and de-press the trigger numerous times to loosen any sand, grit, debris that may affect its performance.

– Wash the body with warm soapy water and dry before storage.

– Wait for Seabob to cool down and charge it to at least 50%.

– For longer storage period, use transport/storage mode, to ensure better battery management and longer life span.

– Despite the fact that Seabob can remain in transport mode for a few months, check the batteries health & status  once per month will prevent mistakes and battery failure.

– Store your Seabob in dry area, away from flammable objects and surfaces.

– You don’t need to fully charge your Seabob every month. When Seabob is  turned on with the charger to check the battery health, transport mode is simply reactivated by taping the green button once. Your Seabob will re-enter storage mode within a few minutes at most.

– It is recommended to get your Seabob winterised before storage to prevent internal parts deterioration and failures.

– After long term storage, charge Seabob for 24h before usage.  24h charge will balance the battery cells that were mismatched. 

*Find “Seabob Maintenance Log” in documents section to help you keep track your charging and maintenance regime.

If you’re having an issue with your Seabob, you may be able to find out what’s wrong using the process of elimination.
Make a list of things that could be causing the problem and then test them out one by one to eliminate them. Once you’ve identified the source of your issue, it will be easier to find a solution.
Seabob troubleshooting

1. Connect the charger and make sure that battery is fully charged.

2. Make sure Seabob is not in transport/storage mode.

3. Press blue button repeatedly to check response and ensure it is not the cause of a problem.

4. Displayed errors might prevent Seabob to turn on. Seabob will have to be sent in for repairs.

1.) Make sure Seabob has enough battery charge.

2.) Make sure jet channel is clear and impeller is not blocked.

3.) Make sure that you are able to increase to at least power level 1.

4.) Make sure your maximum depth limit has not been exceeded.

1.) Access owner menu and make sure that your minimum start level is at least 1.

2.) Make sure that your buttons are working correctly:
– access owner menu, to test all buttons
– connect the charger, tap on green and red button and observe for response.

3.) Access the owner menu and ensure timer is not active. 
Setting timer to 00:00 will disable it

1.) Remove dirt or foreign objects from the trigger by rinsing it off with fresh water and / or blowing it out with air from a low-pressure hose.

2.) The trigger may freeze in frosty weather, causing it to stick. Place the Seabob in the water so that frozen components can thaw off.

Most common causes for moisture in the charging port are:

– seals are broken
– charging cap is deformed or broken
– charging cap was not screwed with enough torque

Charge indicator does not appear in the display and the Seabob does not switch to charge mode despite be- ing connected to the charger:

1.) Make sure you have power voltage in your outlet and charger is plugged in.

2.) Make sure charger is working.

3.) Make sure that contacts on the charging port and plug are dry, clean and corrosion free.

4.) If battery is fully discharged, charger will not be able to wake-up the Seabob.

5.) System error: Seabob encountered serious fault and needs to be sent for repairs.

1.) Make sure nothing is obstructing the impeller.

2.) Make sure that control grip is responsive and working normally.

3.) Reset the Seabob.
*See procedure in how-to section

1.) Make sure Seabob has enough battery charge 2.) Make sure you are able to put it to the highest gear 3.) Make sure that timer is not activated in the owner menu (00:00 = disabled) 4.) Try resetting the Seabob

Seabob needs to be sent for repairs.

1.) If display information are hard to see, change display brightness level in the owner menu

2.) Make sure Seabob was off for at least 60 minutes.
Push the blue button and start squeezing the trigger repeatedly for 15 seconds.
Press the green button and squeeze the trigger. If engine runs, display failed.

Displayed errors

Charging current too high indicates equipment failure:

1.) Try with a different charger

2.) Make sure all contacts are dry and clean

3.) Seabob and charger needs to be sent for diagnostics and repair.

1.) Make sure nothing is obstructing the impeller

2.) Switch off the Seabob, carefully insert a long bar or screw driver and try to turn the impeller, to determine it is not stuck.

3.) Seabob needs to be sent for diagnostics and repair.

Water ingress error indicates that Seabob main box with electronics had water breach and needs to be sent for repairs.

1.) It’s possible that a foreign object is preventing correct readings. Rinse your Seabob throughly. Direct the water hose through all openings on the port side. 2.) Seabob needs to be sent for diagnostics and repair.
1.) Remove dirt or foreign objects from the Trigger by rinsing it off with fresh water and / or blowing it out with air from a low-pressure hose. 2.) Seabob needs to be sent for diagnostics and repair.

1.) Seabob has 2 accumulators. If there is a high voltage difference between them it will result with error sign.
Charge Seabob for 24h to allow both accumulators to balance the voltage.

2.) Seabob needs to be sent for diagnostics and repair.

System error points to severe failure.
Seabob needs to be sent for diagnostics and repair.

The SEABOB is a state-of-the-art device. It conforms to current standards and is safe to operate. Nevertheless, using the device in an unintended fashion or not heeding the safety information may cause injury to, or death of the op- erator and / or other persons. In addition, the SEABOB and other property of the operator or other persons may be damaged or destroyed.
For this reason, we urge you to read the Operation Manual and the safety information contained in the Manual care- fully before you operate your SEABOB for the first time. The information contained in the Operation Manual will help you to operate the SEABOB safely, protect yourself and others from hazards, and prevent damage to the device and other property.

– Important! Observe Operation Manual!

– Suitable only for swimmers aged 16 or older!

– Do not use as swimming aid!

– Wear life jacket when away from shore or boat!

– Wear body-hugging clothing (without loose straps or bands)!

– Wear bathing cap or hair net if hair is shoulder length or longer!

– Do not reach into openings (jet channel)! Rotating parts!

– Use only in sheltered waters!

– Do not use in strong currents, heavy swell or impaired visibility!

– Do not use in areas occupied by swimmers or divers!

– Maintain distance (minimum 5 m) to other persons and objects!

– Do not use at a depth of less than 1 m!

– Always observe accumulator charge state and return to shore in time!

– Do not store in sunlight or closed motor vehicle!

– Important! Observe Operation Manual!

– Do not heat beyond 60 °C / 140 °F!

– Do not store in sunlight or closed motor vehicle!

– Do not short circuit!

– Do not open!

– Do not puncture!

– Do not knock!

– Do not burn!

– Use only chargers supplied by CAYAGO AG and for each respective specific SEABOB model!

– Charge only in dry locations!

– Never transport fully charged SEABOB by aircraft or over long distances!

– Observe instructions on charging, discharging, storage and transport!

– If instructions are ignored, flammable gases can be discharged causing serious injury!

– Important! Observe Operation Manual!

– Do not expose to direct sunlight! Do not open!

– Use only with clean and dry plug connections!

– Never use if cables or plugs are damaged!

– Charge only in dry, cool and well ventilated locations!

– Do not cover! Ensure free air circulation!

– Heats up during charging process! Allow to cool before handling!

Seabob Repair

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